Call for Industry Forum

Join the global BPM community by contributing to the upcoming Industry Forum at the 2024 International Business Process Management Conference, set to take place in the enchanting city of Krakow from 1st to 6th September 2024.

The BPM Industry Forum has emerged as a significant platform for bridging the gap between academia and industry, fostering meaningful connections among BPM experts worldwide. It’s the ultimate gathering for BPM professionals to interact with leading academic thought leaders at the International Conference on Business Process Management, a prestigious event with a tradition spanning over two decades.

The BPM Industry Forum’s primary focus is on showing cutting-edge real-world experiences in leveraging BPM for improvement and innovation across various sectors, regions and types of economies. Your valuable insights and success stories are sought after to enrich the discussions at this pivotal event. Our audience comprises an array of professionals, including business analysts, process managers, chief information officers, chief operations officers, digital transformation managers, project managers, process consultants, industry researchers, service providers, and process scientists. This diverse mix ensures a multifaceted approach to BPM. We encourage practitioners to share their rich experiences and viewpoints related to their BPM endeavors. Collaboration with academics is also encouraged, and if you’re seeking academic partners, we’re here to assist you in finding the right fit. Participating in the Industry Forum means your work will be meticulously reviewed for potential inclusion in the conference proceedings, gaining widespread recognition and exposure. Case studies written by service providers and BPM vendors only and without the involvement of the case organization are not desired.

Examples of questions we would like to jointly find answers to include:

  • How to utilize new technologies for process innovation?
  • How to deliver strategic value through BPM?
  • How to build a process-oriented organization?
  • How to create successful BPM governance which balances stability and efficiency with innovation and localization?
  • How to leverage and coordinate BPM within large, global initiatives?
  • How to leverage BPM within small organizations and startups?
  • How to manage change that is unleashed by BPM initiatives?
  • How to design robust and agile processes in light of external change?
  • How to co-improve cross-organizational processes with business partners?
  • How to implement cutting-edge technologies to optimize business processes, e.g., agentic information systems or large language models, Robotic Process Automation or artificial intelligence solutions, action-oriented or object-centric process mining, or distributed ledger technologies?
  • How to drive digital innovation with and through BPM efforts?

Organizations are invited to submit their cases and present them at the BPM conference. We are, among others, interested in cases that demonstrate the application of new technologies such as Robotic Process Automation, Process Mining, Internet of Things, Blockchain, Virtual/Augmented Reality, Predictive Analytics, Artificial Intelligence, Building Information Models, Digital Twins, Smart Devices, etc. to illustrate what business process management can deliver in practice.

Don’t miss this exceptional opportunity to be a part of the BPM community’s premier event. Your expertise and insights can make a significant impact on the future of BPM. Join us in Krakow in 2024!

Key dates

Abstract submission: TUE 21 May 2024 28 May 2024 (optional)
Paper submission: TUE 28 May 2024 4 June 2024
Notification: 27 June 2024
Camera-ready: 5 July 2024
Industry forum: 3-5 September 2024


Please submit your insights using this link to Easychair (Select Industry Forum). Papers should be prepared using the template of Springer’s LNCS series (see The page limit is 10 pages. At least one author of each accepted case must register for the conference and present the paper.

While you are free to structure your paper as you want, you should consider including the following aspects:


The introduction to a case study description serves as a critical component that sets the stage for the reader. It should provide context, outline the scope of the case study, and generate interest. Begin by introducing the organization that is the subject of the case study. Articulate the goals of the case study. What insights or lessons do you aim to convey? Are you exploring a successful strategy, analyzing a failure, or examining a unique situation for learning purposes?

Problem Statement

Clearly state the problem or opportunity that the case study addresses. This could be a challenge the organization faced, a decision it needed to make, or an opportunity it sought to capitalize on. Offer a brief overview of the broader context in which the case study unfolds. This could include relevant industry trends, challenges, or opportunities that set the backdrop for the specific situation being examined.

Research / Methodological Background

It is necessary to place this problem in a scientific/research context. Embedding this problem in a scholarly context could involve situating it within a selected framework or Business Process Management (BPM) theory.

Key Findings or Outcomes

Provide key findings, outcomes, or insights that will be explored in the case study. This helps to engage the reader and sets expectations for what they can learn from the analysis.

Significance and Relevance

Explain why the case study is significant. Discuss how it contributes to the understanding of broader industry trends, management practices, or relevant academic concepts.

Scope and Limitations

Define the scope of the case study by outlining what is included and what is not. Clarify any limitations or constraints in the data or information available for analysis.


Consider including a thesis statement that succinctly summarizes the main argument or takeaway of the case study. This can help guide the reader’s understanding of the central focus.

Industry Forum Chairs

Iris Beerepoot, Utrecht University
Renata Gabryelczyk, University of Warsaw
Ralf Plattfaut, University of Duisburg-Essen

Program Committee

Saimir Bala, HU Berlin
Vesna Bosilj Vukšić, Univeristy of Zagreb
Jelmer Koorn, MLC
Luise Pufahl, TU München
Stefan Schönig, University of Regensburg
Nelly Todorova, University of Canterbury
Amy Van Looy, Ghent University
Ingo Kregel, DZ Hyp
Szymon Cyfert, Poznań University of Economics and Business
Grzegorz Bełz, Digital Excellence Group, Poland
Benjamin Matthies, Münster University of Applied Sciences
Małgorzata Pańkowska, University of Economics in Katowice
Andrea Kő, Corvinus University of Budapest
André Coners, South Westphalia University of Applied Sciences
Jannis Nacke, Enervie-Group
Piotr Gawrysiak, Warsaw University of Technology, Processifier sp. z o.o
Piotr Sliż, University of Gdańsk
Urszula Jessen, Technical University Eindhoven
Christopher Klinkmüller, BPMotion